[Resolved] Flipkart — Damaged product from Flipkart seller | |||
I have purchased Poco M2 Pro on 18th Oct 2021 and it got delivered today. When I tried to open the box the mob looks pretty old and damaged with full of dirt and the Mob is very old stock more than a year old and looks already tampered. Corner of the box damaged too. However immediately I have reported to Flipkart support team about this and convey I did not open the seal at all as it looks tampered already. I completely afraid to open the box and did not seal it. Kindly take the necessary action against seller and do the need on replacing the mobile which is new. Here I have attached the unboxing video and few sample picture’s. Kindly help. Was this information helpful? | |||
Jun 9, 2023 Complaint marked as Resolved Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 22, 2021 Flipkart Customer Care's response We will revert on it.
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said we are going to refund the money before process i have to connect the mobile using any connect.
suspecting its a fraud call, kindly help me on priority.