[Resolved] Flipkart — damaged product supplied and return not accepted | |||
I have purchased wooden bed from Flipkart on :[protected]order ID : OD[protected]. They have sent different product mentioned from online site also it is defective and low quality furniture. I have raised several return request but they are cancelling every time. I have called several time but Flipkart executives not giving satisfactory reply and even not escalating this issue. I am suffering from more than one month. Product name: Crystal Furnitech Aspen Engineered Wood King Drawer Bed Walnut + Dream White FK-540.6 Particle Board NA | FK-540.6 I am in very frustrating as there is no escalation and So pathetic customer service. Flipkart is just making fool of me and nothing else and their representative are also of no use nor their escalation team. I don't want this product and want complete refund of my amount. Was this information helpful? | |||
Feb 17, 2020 Complaint marked as Resolved Return accepted and completed Flipkart customer support has been notified about the posted complaint. Verified Support Feb 18, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Crystal Furnitech Aspen Engineered Wood King Drawer Bed (Finish Color - Walnut + Dream White) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 10 Feb 20 and will be reflecting in your credit card by 20 Feb 20. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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