[Resolved]  Flipkart — damaged product was delivered and return request is delayed and cancelled automatically

Address:

Bangalore, Karnataka, 560066

Hi,

We ordered a 'haier 6 kg fully automatic top load washing machine' but we found that there was a defect in it. So we raised a return request and the technician came for review and informed that there is a leakage in the drum and will exchange the same withing 2 days but on checking the request we saw it was closed.
We again called the customer care and raised a new request 'return id-'[protected]' which was also closed without any intimation and on asking they said technician told there was no defect but no technician had come to review. Today again we have raised a new request - returnid-'[protected]'.
We are really fed up with this whole process and it is so so dissapointing, if the issue is not resolved i will surely escalate this matter and will recomm
End others not to buy and will also expose the same on social media.