Flipkart — Damaged Screen mobile phone

Address:

Margao, Goa

I had recieved a a damaged screen mobile when found unpacked, called the customer executive to actually resolve the issue, the told me that seller will provide me a replacement of the phone or refund. few days later seller rejected the phone and refund was initiated, till today no sign of refund has been from flipkart neither the sellers side. its very embarassing to see this issue this way. would never irder things on flipkart anymore.