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[Resolved]  Flipkart — deducted from my account but order not confirmed

Dear sir, i have the mentioned account with ballygunge railway station branch (Ifsc : sbin0003951). I faced a problem on 4th apr (Ref: [protected]igafvngdt2/ amount: 1199/-) while doing the transaction online through net banking, the amount had been deducted from my account but the flipkart did not receive any amount they saying. I went to my sbi branch office and launch the complied. Those numbers is [protected]. But my compliant status showing the payment has been made successful. Flipkart clear says me that they have not received any payment. I do not understand what to do in this situation. So, i kindly request you please take a look at this issue and solve my problem as soon as possible. All the supporting documents have been attached below.
deducted from my account but order not confirmed
deducted from my account but order not confirmed
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Complaint marked as Resolved Jun 10, 2019

Complaint Status


[May 04, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response May 06, 2019 We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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    Flipkart
    Customer Care Service
    Customer satisfaction rating
    70%
    Complaints
    30543
    Pending
    1034
    Resolved
    20829
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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