[Resolved] Flipkart — defective laptop lenovo ideapad 350 | |||
I received lenovo ideapad 350 laptop on 28.05.18 by paying ₹22990 through credit card. When i was installing windows, a pop-up messages stating that windows can't be installed to this disc. The disc may fail soon. If other hard disc available install windows to another location. I informed so many times but no action was taken so far. Tech visit before 9th june was scheduled that also not attended. Already more than 10days over. Still they have not replaced defective laptop. Also they are not ready to refund the amount paid by me. Because of this i lost one important work which causes ₹50000 loss to me and mental torture. Now no option left by flipkart to on consumer court. Very rude and adamant reply was given by flipkart representative. Was this information helpful? | |||
Jul 13, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 12, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Jun 12, 2018 Flipkart Customer Care's response Customer raised complaint regarding product defective, we have interacted with customer and informed seller has approved for replacement and customer confirmed new product got delivered hence closing the case from our team
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 1 Comment | |||
Comments
I received call from Lenovo but when I attempt to answer, no reply was given by Lenovo representative for 15sec. Then I disconnect the call. Thereafter I received mail from Lenovo that I have not attended the call. It seems that they are not interested to attend my issue.
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