[Resolved]  Flipkart — defective led tv not replaced

Address:Thane, Maharashtra, 400606
Website:www.flipkart.com

I had ordered for 22" panasonic led tv from flipkart fow which the invoice value was paid during placement of the order. Tv was delivered on 14th oct and 16th technician visited for installation and demo. On inspection this tv was found to be faulty by the technician and he took photos of the unit and said i need to place request for replacement as the unit is faulty and he will also update from his end. On requesting for the replacement i was told 20th the tv will be replaced. On enquiring on the update i was told by 22nd it will be done as there were some issues at backend, again i called up today to know the status again i have been told there were some issues and they will update by 25th. This is happening everyime i call up and i am not getting any exact status. As per there site they say refund is done with no questions and i have been following up but any commitment from flipkart. The unit is packed and lying since 14 oct
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 24, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 12, 2017
Flipkart Customer Care's response
We have interacted with the customer, we have provided resolution . Hence closing the case from our end
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46544
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information