[Resolved]  Flipkart — Defective Parker pen not replaced and money not refunded

I have ordered parker fountain pen for sending it as gift to my sister on rakhshabandhan but the pen delivered was defective on the same day of delivery i have intiated replacement via flipkart app.Than inwas told that it will delivered on or before 19 aug 2022 than again customer executive told me that the resolution time is extended to 25 august 2022 so it will delivered on or before that atlast they automatically cancelled the replacement . I am giving calls everyday to flipkart customer care but they will resolution time is extended and when i asked them for refund the customer care executive is telling that resolution will provided by the team
this kind of customer support has caused mental harrasment to me
please help me get my money back
order no-OD[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 31, 2022
Complaint marked as Resolved 
flipkart called me and than the new product was delivered thankyou for the support
Flipkart customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information