[Resolved]  Flipkart — Defective product and return denied

Address:	122002
Website:	flipkart

To the patron of poorly managed return department

In referennce to cancelled return request for OD[protected]

What kind of easy returns are you guys referring to, you say to factory reset a brand new phone hoping that it will start to work

And later mention that the return cannot be processed because trouble shooting steps have been shared.

On top of it the second contact number shared to register second return request does not work.

What are you guys doing, fooling customers, shut down your business is case you cannot make it customer oriented.

Jasmine kaur