[Resolved]  Flipkart — defective product delivered and no replacement after long

Address:335001

I have ordered a samsung refrigerator through flipkart first they have cancelled my product without any intimation, and when i complaint about the same they have requested to request again and assured me to deliver the product soon. I have recieved the product within seven days from ordering but i have recieved a damaged product. I got to informed my samsung person who came for installation and unpacked the product. He has submitted his report that my product was damaged and a dent was their on the body of refrigerator. After my daily follo uo it had heen seven days now. My product is lying unpacked and nobody is responding for returning process. Even they are not providing me any return policy. They have replacement or exchange policy. I was ok with that but after 7 days of delivery of product when there is no return, how many days they will take in providing me a new product. I m frustated with pathetic service of flipkart.
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Jan 22, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Jan 23, 2019
Updated by jeenat sameja
Without any satisfaction how can u resolv the case
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I want to buy G764 G-Shock Watch but Flipkart displaying Currently out of stock for this pincode (Nagpur, maharashtra) please i want to buy it as soon as possible please make this watch available for me in december month. please make it available and inform me when it will be available to buy

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