[Resolved] Flipkart — defective product for redmi note5 | |||||
Recieved REDMI NOTE 5 from flipkart on 26th April. I was using this and suddenly i observed that the microphones are not working properly. I raised the complaint and a technician is assigned. He called me and i explained him the issues and requested him to call me in next day as i was quite busy at that time. I again received a call from flip kart stating that your replacement will be done by 9th of May and pickup will be done from the same address on which the product is delivered. I agreed to this. But some days before i got to know that my return/replacement request is cancelled as i was unable to give time to technician. But i want to ask, when i had asked him to call on next day why he has not called and why he has given feedback that i am unable to give him time. It is like i have made a mistake by being a regular customer to Flip kart. What ever feedback your technician gives does it means that it is correct?? Request you to please reassign a technician and replace the product This is my 3rd such experience. With every passing day the services are getting hampered/deteriorating.PISSED OFF with your quality of services. I have again made a return request for another product as the product ordered something and was delivered something else. I am continuously following up with the flipkart([protected]@flipkart.com)but they are not replying now. Return Req rejected/OD[protected]/RET ID[protected] Thanks, Ankit Goyal [protected]/[protected]. Was this information helpful? | |||||
Jun 28, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 16, 2018 Flipkart Customer Care's response We will revert on it.
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