[Resolved] Flipkart — Defective Washing machine refund

Muqqu

Jul 27, 2021

Website:

Flipkart

I have ordered washing machine on flipkart. It has electrical. I have applied for return. Return request was approved and customer executive called and said techinician will visit and uninstall the washing machine. But has been week technician haven't visited to uninstall machine and haven't picked up. What will we do with defective machine. Please pick up the washing machine and refund our money. Ordered with mobile number:[protected]
Please pick up the machine and refund our money.

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Jul 30, 2021

Complaint marked as Resolved

They provided refund and pickup the washing machine.

Flipkart customer support has been notified about the posted complaint.

Jul 27, 2021

Updated by Muqqu It is not resolved yet. Please check. Uninstllation techinician haven't visited yet. When will you pickup and refund our money.

Verified Support

Jul 30, 2021

Flipkart Customer Care's response Hi, We are sorry for the trouble caused with order ID: 0D[protected]. We'd like to let you know that the seller has processed the refund of Rs. 18490 on July 28, 2021. It should have reflected in your bank account by July 29, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.