Flipkart — delay and negligence in delivering the replacement product

 
1 Review
Allahabad, Uttar Pradesh, India
 gauravpathak13 on Oct 21, 2019
I have ordered an IFFALCON 50 inch LED SMART Television from Flipkart but received a defective product and placed a replacement for the same but even after the technician visit I was not provided replacement which was supposed to be completed by 12th October 2019. Even when I try to contact Customer care they just to deviate and keep on initiating newer and newer dates for the resolution and even without calling me they just a message that they did try to call me for which when i Contacted them instantly they could not provide resolution to me. They are just repeating the same lines over and over again.
If they can not provide the product at least refund my money. They are just cheating with us
Mail ID [protected]@gmail.com

delay and negligence in delivering the replacement product

Complaint Status


[Oct 22, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Oct 23, 2019
We will revert on it.
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    Flipkart - delay and negligence in delivering the replacement product