[Resolved]  Flipkart — delay and negligence in delivering the replacement product

Address:Allahabad, Uttar Pradesh, 211006

I have ordered an IFFALCON 50 inch LED SMART Television from Flipkart but received a defective product and placed a replacement for the same but even after the technician visit I was not provided replacement which was supposed to be completed by 12th October 2019. Even when I try to contact Customer care they just to deviate and keep on initiating newer and newer dates for the resolution and even without calling me they just a message that they did try to call me for which when i Contacted them instantly they could not provide resolution to me. They are just repeating the same lines over and over again.
If they can not provide the product at least refund my money. They are just cheating with us
Mail ID [protected]@gmail.com
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Nov 23, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 27, 2019
Flipkart Customer Care's response
Hi,

Order id - OD[protected]

We are sorry for the trouble you had to go through.

We are happy to inform you about the replacement of the product iFFALCON by TCL AI Powered K31 125.73cm (50 inch) Ultra HD (4K) LED Smart Android TV with HDR 10 has been delivered on 26 Oct 2019.

Hence, closing the complaint from our end.
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