[Resolved] Flipkart — delay in delivery for order no.od[protected] placed on 03.10.2019

Milind G Sawant

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400086

I have ordered a Onida Washing machine on 03.10.2019 & the delivery date was given to me was 10.10.2019

As per shipment tracking details the machine has reached the Bhiwandi warehouse on 09.10.2019, but since then the status is not moving further.

There is no communication from flipkart regarding the revised date of delivery

As per call received on 17.10.2019, the machine was to be delivered on 18.10.2019, but today their delivery boy called & told that he will not be able to deliver the machine today.

We do not expect this kind of service from brand like flipkart

Was this information helpful?

No (0)

Yes (0)

Oct 21, 2019

Complaint marked as Resolved

The product is delivered on 18.10.2019, thank you for your support

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Oct 22, 2019

Flipkart Customer Care's response Hi,

We're about the status of your order with order id OD[protected].

While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 18 October by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.

Nov 07, 2019

Updated by Milind G Sawant The Product was delivered on 18th Oct 2019, but person from Onida has not yet visited the place for demo

I have already raised the complaint with flipkart on 27.10.2019 but no resolution received

Flipkart return policy has also expired but we have not yet started using the product