[Resolved] Flipkart — delay in replacement of order | |||||
I ordered two cellphone (Moto corp plus - order id: od[protected] and lava arc grand 2- order id-od[protected] from flipkart. I faced issue with both of the order and i asked them for replacement. The replacement request was accepted. The order was picked up by ekart wish master having tracking id as fmpr[protected] and fmpr[protected] on 13th july 2017. But till date my order is not delivered to me and the delivery date was on 15th july 2017. I tried to contact customer care also but i didn't get any satisfactory response. They are saying that they didn't get any pickup acknowledgement from ekart. Please take action against this issue and make the delivery of the order asap. Was this information helpful? | |||||
Sep 1, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Jul 29, 2017 Flipkart Customer Care's response The replacement product has been delivered to customer hence case stands resolved.
| |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
46448
Pending
0
Resolved
25430
View all 46448 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment