[Resolved] Flipkart — delivered bad product and refusing to take return | |
I had ordered a mens kurta from flipkart. Initially the product which i received was old and used so i made a replacement request. The replaced item that i received was worst. It got delivered without the original brand bag (Suit bag) plus the stitches and finishing was pathetic. So i raised return request for 3 times and called flipkart 2 times for this issue. But they denied and rejected my return request for all the time. I got cheated. Flipkart is a cheater. They have 30 days return policy for this product. I am trying to return the product from the day the replaced was made. They just escalated the issue and after 2days rejecting my request. Was this information helpful? | |
Mar 9, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Feb 06, 2020 Flipkart Customer Care's response We will revert on it.
Verified Support Apr 20, 2020 Flipkart Customer Care's response Hi, We would like to let you know that your request for return cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item with the product being intact. In case you are in disagreement with the seller's decision, please reply to this email attaching the scanned copy of any one of the below documents as a Proof of Identity, within 48 hours. Please ensure the details on the ID card are same as on your Flipkart account or order. 1.Driver's license 2.Aadhaar card 3.PAN Card 4.Passport 5.Voter's Identity Card Awaiting your response. | |
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