[Resolved]  Flipkart — delivered damaged mobile (redmi note 5 pro (black, 64 gb)

Address:Kozhikode, Kerala, 673016
Website:www.flipkart.com/account/orders?link=home_orders

My order id od[protected], invoice number # fabbg[protected].
I have purchase my mobile redmi note 5 pro (Black, 64 gb) june 13, 2018. While open the box there is a product is in damaged as broken in mobile display. Hence i have been apply replacement as per their policy within 10days.
First incidents they are reject my request and accept after 2 times requested as continuously. Following ids are my accepted as flipkart.
23rd july return id:[protected] (Still progress)
29th june: return id:[protected] (Cancelled).

While discus with people they said within 2 days but not received from 29th june to august 3rd.

Here i have enclosed some images for their process.

What i want to do next process?
+4 photos
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Sep 7, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2018
Flipkart Customer Care's response
We will revert on it.
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