[Resolved]  Flipkart — Delivered different product

Address:Jorhat, Assam, 785006
Website:Www.flipkart.com

Hi.. I ordered a lenovo laptop (Lenovo ideapad 310 core i5 6th gen) with order id od[protected]. I received the product. The box was of lenovo ideapad 310 but the laptop inside the box was a lenovo ideapad 110. The product ordered stated that it has windows 10 preinstalled but the product received has no operating system installed. The product was sent from retailnet. I have applied for the return policy. But it is not yet processed. Please make sure that the actual product is delivered instead of any other model. It would be a great help if this problem is resolved soon.
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May 10, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2017
Flipkart Customer Care's response
Resolution: Spoke to customer he said he want call after 5 PM hence followup set for 5 PM.
Mar 08, 2017
Updated by Amlan12
Product has not been replaced till now.
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