[Resolved] Flipkart — delivery and their support | |||||
I've ordered a leptop on 21st september and the promised delivery date is 1st october.. The product is shipped on 25th september which is expected shipping date But the product stayed in their sorting office for 3 days in banglore and then transfered to chennai.. It took 3 days to transfer the product from banglore to chennai. Now the product stayed in chennai sorting office for 28th october till the date i am writing this review (2nd october) and they are not processing it. First they are making me fool by telling me that the shipper of the product took more then expected date to ship the product.. Then when i told them about the e-kart tracking detail, they told me that it will take more days and i am not their only customer. When i asked them about where's my product exactly is, they tell me that is 'should' be in chennai which i can see online on e-kart tracking.. When i asked about why the delivery taking too much time, they told me that they can't contact with e-kart.. They told me that the e-kart is responsible and still not giving me the maximum limit of when the product will be delivered.. They are fraud.. Their customer service is worst and i am not going to order anything from flipkart now.. They just lost the respect Was this information helpful? | |||||
Nov 3, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 02, 2017 Flipkart Customer Care's response We will revert on this.
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1. The packet is not there it was simply a tube surrounded by polythene.
2.expired product.
3. The tube is opened and used by somebody.
4. Tube is half as quantity.
5.reply me asap else i will make a video and complain accordingly.