[Resolved] Flipkart — delivery delay of 4 days

trulylips

from Mumbai, Maharashtra

Address:

Dankuni,Hooghly,West Bengal, Hooghly, West Bengal, 712311

IN[protected]

complaint ID...
Hi Sir,

With Regarding to the Order ID
OD[protected]
Ekart Logistics Delivery ID:
FMPP[protected]

And with Several Incident ID

IN[protected]
IN[protected] IN[protected]

It's been second time i'm being harassed on delivery ground. I have follow up with the team severally not to repeat the issue and to follow up with Ekart, flipkart's own logistics chain. Nothing has been done to help me in this situation.

The case is very simple i ordered a TV on 19May.promised delivery date 24 may.. Delivery Doesnot happened so on 25 th may i Cancelled the same.. Post a apology mail and a telephonic conversation with Samantha R she said sorry and assured me it is not going to Repeat itself and insisted to Order the same. But Second time i ordered on 31may Promised Delivery Date was 4June. I'm writing the mail on 5thJune over not getting the product. If again same continues i'll forcefully cancel the order and close all the relationship with you guys of several years.

What is the issue is If ekart will try to deliver me the product also they will not able to do that because i'm going to Out of town for 15/17days..

Hope You will help in sorting the Issue Out.

Pradeep

+1 photos

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Jun 17, 2019

Complaint marked as Resolved

The Grievance Team worked very efficiently to crumb down the issue. The Have follow up vigourously with Courier partner and now they Assured me of not closing the cases till the tv installs and I am happy with their service. Good Job.. Mail id [email protected]

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2019

Flipkart Customer Care's response We will revert on it.

Jun 09, 2019

Updated by trulylips 48 Hours Gone They Still have not Reverted or resolved my issue... Don't Know how much time they will take to deliver the TV.

Jun 12, 2019

Updated by trulylips Its More than 10days Delay in delivery.. Also still they didn't gave me a particular reason instead asking me to cancel the Order??? Do check on this...