[Resolved] Flipkart — delivery delayed. unresponsive customer support. | |||
I have ordered for eateries and other essentials from flipkart on 20th march. Due to the unforeseen circumstances, the delivery of the items is delayed. I totally understand it. But at least some support should be provided by flipkart. Order id od[protected] This is the first message i got when i placed the order. ""order placed: your order for aashirvaad superior mp...+10 more products with order id od[protected] amounting to rs.1449 has been received. Your flipkart supermart item (S) will be delivered on fri, mar 27, 2020 between 6:31 am and 2:00 pm"" After the lockdown was announced.. They have sent another message... ""delivery update: we're sorry to let you know that the delivery of your flipkart supermart order for aashirvaad superior mp...+10 more products has been delayed as we? Re working on fulfilling higher orders than usual. Rest assured, you can expect the delivery on[protected] between 04:00 pm to 11:00 pm. Option to call us is not available during this period, however you can track and manage your orders, returns and refunds in no time here: http://fkrt.it/bqWLi~NN""" Now the delivery date changed to 13th april. I begged the support agent to deliver the eateries at least and the non eateries can be delivered at a later point of time as we are struggling with shortage of food in these difficult hours.. But they have shown me a deaf ear. I relied on flipkart to deliver my items but got rejected. I request to take up the issue and provide justice to me... Thank you. Was this information helpful? | |||
Apr 18, 2020 Complaint marked as Resolved Order got delivered on 13th April. Thank you consumer complaints forum for helping me get the concern addressed Flipkart customer support has been notified about the posted complaint. Verified Support Apr 06, 2020 Flipkart Customer Care's response We will revert on it.
Verified Support Apr 18, 2020 Flipkart Customer Care's response We will revert on it.
Verified Support Aug 09, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. As promised, the product was delivered to you on 13 April by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you on time. Appreciate your understanding. | |||
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