[Resolved] Flipkart — delivery lady took away rs.796 instead of rs.296

Pritama Das Dutt

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700004
Website:	flipkat

Today on 8th december i received my ordered item which cost rs.296. But at delivery time i was not present at home so my mom took the parcel and the delivery lady said the cost of the parcel is rs.796. My aged mom with poor eyesight gave her the said amount. When i came back i found the whole process was unfair. Your are requested to go through the tag bill where the printed price amount has been tampered i enclosed the printed bill along with my mail.

you are requested to take necessary step and get my excess rs. 500 back as soon as possible and oblize.

thanking you, yours faithfully,

pritama das dutt. [protected]

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Jan 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 16, 2018

Flipkart Customer Care's response Customer raised a complaint for extra amount has been collected. We have interacted with customer and as per customer confirmation issue has been taken care and amount has been refunded to him. Feedback noted for mishap. Hence, closing this complaint from our end.