[Resolved] Flipkart — delivery of defective tv set on 5sep 2019

Dbharwani

from Pali, Rajasthan

Address:

Ahmedabad, Gujarat, 382475

This is regarding my complaint against flipkart which delivered a defective tv to me on 5sep 2019. Since then i've been trying to get in touch with flipkart but they are not responding. An engineer from jeeves (Yogesh patel [protected]) confirmed to it's team that tv set is defective since supplied but nobody from flipkart came back to take away tv from my residence. It's almost more than one and half month lapsed and i am not getting my money back. Please take necessary action. I have all phone call recordings of customer care requesting them for refund. My email id is [protected]@gmail.com.

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Nov 22, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 26, 2019

Flipkart Customer Care's response Hi,

We are sorry for the trouble caused. We're writing to you about your Sansui Pro View 80cm (32 inch) HD Ready LED TV 2019 Edition with WCG with order ID OD[protected].
We’d like to let you know that the seller has confirmed that the refund Of Rs.9999/- has been completed on 26 Nov 2019 and should be reflecting on your account by 27 Nov 2019.

You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance with transaction reference number[protected].
If they are unable to help, you may raise a dispute with the bank's grievance cell.