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Flipkart — dell backpack 15.6 inch

I have been purchased one back pack from your online system. But after 1 month 11 days, it was in bad condition (Not working zipper - one, fade of logo colur and bad quality of stitching of product.

In this sitution has been call to your customer care and your team member said that the return back policy one month only. But my question is the product is 1 month warranty.

But in the warranty card there was 1 year.
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Mar 11, 2018
Updated by JATNA SHANKAR Ghosh quality of product was not good.

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