[Resolved]  Flipkart — dell inspiron / replacement & refund

Address:Lucknow, Uttar Pradesh, 226021

Dear flipkart,

Recently i bought a new laptop (Dell inspiron 6th generation),
Order id - od[protected]
Which had been delivered on 11 march'18 but as i check that i found the
Touchpad faulty, processor heating, screen fluctuation & charger heating - i raised a complaint
About the replacement but till now i did not get any resolution and i think
It is casual behaviour of the company which is too painful for me because of
You can think that if any person pay the full amount and buy anything from your side and get the faulty products then what would be the reaction of that customer
.

And after all your customer service told me the technical will visit at
Your site approx 22nd march, so please tell me that what is the mean of
Approx and i think that you don't know the difference between approx and
Exact.

I am too much panic from your service. Kindly request to your ask your
Technician to visit today to replace the products otherwise i must have to
Go consumer forum for escalation of this complaint.

And arrange the call back on my this number as soon as possible -
[protected], [protected]
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Apr 30, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
Flipkart Customer Care's response
We will revert on it.
Mar 27, 2018
Updated by nikhilsri99
No one revert me... Kindly resolve my complain...
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