Flipkart — denied access to game zone

It has nearly been an year and i had previously complained on the same but no action was taken. As soon as i try and access any game provided in the game zone, i recieve a pop up saying 'we encourage fair play in line with our terms and conditions' even though i had not violated any of the said terms and conditions. This has been the problem on both my devices and would like to get to an end of this problem as soon as possible.