[Resolved]  Flipkart — different order and used order received, order id: od[protected] dated 10.09.2018

Address:Papum Pare, Arunachal Pradesh, 791110
Website:www.flipkart.com

Sir/madam,

I placed a order in flipkart. As per order details, i ordered on 10 sep, 2018 through credit card emi payment. I received order on 20 sep, 2018. After opened the order, i found that wrong item is in the box. I ordered the oppo f5 black mobile phone but gionee s6 pro mobile in the box. I requested to the flipkart for return but the flipkart seller has cancelled the request (Two times requested). I have requested to customare care executive, flipkart to resolve my issues but they disconnect the call.

So, i request you to kindly look into the matter & take immediate action on flipkart & give them to instructions to provide refund amount of my order and compensation of doing this shameful things.

The order details and snapshot of received mobile is attached for your kind necessary action.

The received mobile details is as under:
Mobile name - gionee s6 pro
M_imei no. [protected]
S_imei no. [protected]
+6 photos
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Oct 30, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Sep 28, 2018
Updated by s_sharma
my mobile no. [protected]
Verified Support
Sep 29, 2018
Flipkart Customer Care's response
We will revert on it.
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