[Resolved]  Flipkart — disputed transaction on flipkart of 13465rs

Address:Karnal, Haryana, 132116
Website:www.flipkart.com

Order id: od[protected]

On 21 september, i placed an order of mi 4a mobiles quantity 2, and mamy poko pants diaper qty 2 with order id od[protected]. As soon as i placed the order, my order got cancelled saying that seller has cancelled your order because of bulk order. The order amount was 13465.. Then i waited for my money to be credited in my account for 7-10 days. When i didn't get credit, i started communicating to flipkart customer care, after 5 months till date i didn't got my money back. Flipkart customer care reply was our seller had not claimed money from your sbi bank, so you talk to sbi.. Sbi is saying they had claimed the money, if they had not claimed they want a letter from the merchant stating that they have not received the amount. Upon contacting to flipkart customer care, they are saying they provided they provided me an email. But in that email they have mentioned wrong amount 13465 was the actual amount and they have mentioned 13415 and wrong transaction date.. Transaction settlement date is 25 september 2017. Bank is asking the email with right transaction amount and write transaction date then only they will solve. My contact number is [protected] [protected]
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Feb 24, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2018
Flipkart Customer Care's response
We will revert on it.
Jan 25, 2018
Updated by sahilraheja7800
Please help Sir
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