Flipkart — due to flipkart pay later account cibil report showing loan of 60000 by idfc first bank even there are no any due.
Ssomnathsalunkhe on Jul 15, 2020
In july 2020 i checked my cibil report and found there is personal loan of 60000 rupees on my name by idfc first bank for which i never applied before. As well i don't have any type of intimation or information on mobile number or e-mail from idfc first bank. While i contact to idfc bank they said to contact to flipkart to close pay later account but flipkart's customer care number not even connecting to executive as well no option available to raise case. Then i applied case to reserve bank of india about the same and then i got call from idfc first bank said will close this loan in 10 days. I am waiting to get this loan closed for which i never applied. Now the concern is why flipkart is doing so with their customers? How they got rights to log personal loan on any customer name without his approval or without intimation to him on his mobile or on email? Please take necessary action against this issue. Jay hind 🇮🇳
[Jul 16, 2020] Flipkart customer support has been notified about the posted complaint.
Verified SupportFlipkart Customer Care's response Jul 16, 2020
We will revert on it.
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