[Resolved]  Flipkart — duplicate product - l'oreal

Address:	New Delhi, Delhi
Website:	www.flipkart.com

Flipkart delivered a duplicate product (L'oreal paris professionnel liss unlimited masque conditioner) and not ready to replace or refund because of non-availability of the box in which the product is delivered although the refund request has been made the same day when the product got delivered. I have all other details like order id, order dates, invoice but they are not sufficient for them.

Wonder why flipkart let the seller sell its product even though there are many complaints saying "duplicate product"

I personally feel their business partners (Be it fraud) are way above flipkart's customers.

Its not about money its about how flipkart behave hypocritically.