[Resolved] Flipkart — duplicate/ wrong product delivered and no response from flipkart

manumehta

from Delhi, Delhi

Address:	Gurgaon, Haryana, 122003
Website:	www.flipkart.com

I have order poco f1 (Steel blue) during the flash sale on 5th sept 2018 and duluy paid for it. The package received states that phone is graphite black rather than steel blue. Further imei number of the product delivered is different from imei number on invoice. Surely a wrong product has been delivered to me and flipkart is not responding to my mails.

Since particular imei number has been invoiced to me, which has not been delivered to me, a mis use of imei number cant be denied.

I feel little disappointed as i paid for next day delivery and the package received is not what was ordered and paid for. I haven't received any revert from flipkart on my complaint. It has been 12 days since and i am facing inconvenience.

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Oct 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2018

Flipkart Customer Care's response We will revert on it.

Sep 22, 2018

Updated by manumehta It has been 16 days and still no resolution has been provided. Me as a consumer has been made to call and follow up everyday. Feeling cheated. There is complete lack of responsibility and accountability for customer money and service.

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Rajubarik

from Bhubaneshwar, Odisha

I have account in number - [protected]
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Rutwik Kolhe

from Yaval, Maharashtra

I want a bill copy from Flipkart .my mobile no is [protected] and my email id [protected]@gmail.com .so please help me.