Flipkart — e gift card expired as flipkart is down & you not refunding my money

E gift card [protected] it was added to my flipkart wallet with
Registered email id [protected]@gmail.com, had an expiry date of 25/03/2020 and i could not use it because your website is down since that date.

I have been requesting flipkart customer care since so many days to refund and renew the e gift card balance to my flipkart wallet since its not my fault of course that your website is down. You must take ownership, but of course none is even understanding simple english complaint and just marks it off as resolved without even making an effort to read. Incident in[protected] has been closed without even replying to my query or trying to help me with validity extension.

I am not going to lose my money, for your stupid antics flipkart. You must give me back my money. Your website and app is down, i have no hand in it, you must renew the validity of the e gift card so that i can use it.

I would want a quick resolution by helping me get the validity of the expired card renewed and added back to my flipkart account. Go through the complaint number as mentioned above and resolve at the soonest.