[Resolved] Flipkart — Empty parcels received | |||
Hi team, I received an empty parcel with only bubble packets packed. May be the seller has overlooked while packing or else if it is said to be packed and shipped, then it might be while conveyance it went missing because the courier guy who delivers me the item usually every time, opened his huge bag in front of me and out of many items he managed to find mine. So i believe he has not misplaced it. Also the box was totally distorted with only bubble packets inside and i guess that the things was not tied properly for which during traveling it may have slipped out of the box. Its my guess by seeing the packing of it, otherwise i am not aware whether it was even packed or not for the following products : 1. Zyaden suw342 round sunglasses Refund request : ₹449 Order id : od[protected] Return reference id :[protected] I do not know what to return, but above generated claim is return ref. Id, as i could not found any direct way of claiming refund in the application for empty parcel. 2. Danny daze d-2800-c3 round sunglasses Refund request : ₹494 Order id : od[protected] Return reference id :[protected] I do not know what to return, but above generated claim is return ref. Id, as i could not found any direct way of claiming refund in the application for empty parcel. 3. L'oreal paris deep nourishing cream bath hair spa (490 g) Refund request : ₹342 Order id : od[protected] Not able to raise refund request in the application. I do not know what to return, but above generated claim is return ref. Id, as i could not found any direct way of claiming refund in the application for empty parcel. I order so many things in flipkart, but this time i am just frustrated following up with empty parcels i am receiving. Please refund my money for the above items respectively asap. Regards, Navrata mukherjee # [protected] Was this information helpful? | |||
Jul 31, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 21, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Jun 21, 2017 Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support Jun 24, 2017 Flipkart Customer Care's response We have resolved customers issue, provided refund for the same and hence closing the case.
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