[Resolved]  Flipkart — Empty parcels received

Address:Kolkata, West Bengal, 700028

Hi team,

I received an empty parcel with only bubble packets packed. May be the seller has overlooked while packing or else if it is said to be packed and shipped, then it might be while conveyance it went missing because the courier guy who delivers me the item usually every time, opened his huge bag in front of me and out of many items he managed to find mine. So i believe he has not misplaced it. Also the box was totally distorted with only bubble packets inside and i guess that the things was not tied properly for which during traveling it may have slipped out of the box. Its my guess by seeing the packing of it, otherwise i am not aware whether it was even packed or not for the following products :

1. Zyaden suw342 round sunglasses
Refund request : ₹449
Order id : od[protected]
Return reference id :[protected]
I do not know what to return, but above generated claim is return ref. Id, as i could not found any direct way of claiming refund in the application for empty parcel.

2. Danny daze d-2800-c3 round sunglasses
Refund request : ₹494
Order id : od[protected]
Return reference id :[protected]
I do not know what to return, but above generated claim is return ref. Id, as i could not found any direct way of claiming refund in the application for empty parcel.

3. L'oreal paris deep nourishing cream bath hair spa (490 g)
Refund request : ₹342
Order id : od[protected]
Not able to raise refund request in the application.

I do not know what to return, but above generated claim is return ref. Id, as i could not found any direct way of claiming refund in the application for empty parcel.
I order so many things in flipkart, but this time i am just frustrated following up with empty parcels i am receiving.
Please refund my money for the above items respectively asap.

Regards,
Navrata mukherjee
# [protected]
Was this information helpful?
No (0)
Yes (0)
Jul 31, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Jun 21, 2017
Flipkart Customer Care's response
We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support
Jun 24, 2017
Flipkart Customer Care's response
We have resolved customers issue, provided refund for the same and hence closing the case.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46547
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information