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[Resolved]  Flipkart — exchange cheating

I have purchase the redmi note 7 pro with exchange they show me 3700 for old device when delivery agent come for pickup they told me you need to pay additional 1550 for device exchange because the flipkart are telling that after uploading photo but my phone is in good condition still they pay less they are cheating us by showing more value on site & giving less value

exchange cheating
Complaint marked as Resolved 2020-02-19 10:54:56

Complaint Status

[Oct 05, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response Oct 06, 2019
We will revert on it.
Updated by Siddhesh Koyande Oct 13, 2019
now they are telling you should reject order if i want to reject order why i will pre-paid order there customer support are useless they always put call on hold & rise concern & never call back plus membership is usless they shoul give preference to plus user I will never buy any exchange product from Flipkart & there 14 point test is useless if my device passed 14 point test still they ask for additional money
Verified Support
Flipkart Customer Care's response Dec 27, 2019
Customer raised a complaint regarding the exchange of the product. We have interacted with the customer and confirmed that the issue has been resolved. Hence, closing the complaint form our end.
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    Flipkart - exchange cheating