Flipkart — extra amount mang rahe

Address:Shop number 7 complex to Tu Toran Vadi chok, Mehsana, Gujarat, 384001

I had got a mobile purchase from flipkart, inside it i got a protection plan of rs. 299, so my mobile camera has cracked.
He is asking for ₹ 1000 extras from me, according to the processing fee, according to what he is asking, i want to know if i have the meaning of taking a protection plan.
Why are people taking ₹ 1000 extra for taking money through protection scheme? Fooling everyone
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