[Resolved]  Flipkart — Fake delivery of chanel no. 5 parfum

Address:Chandigarh, Punjab, 160030
Website:Flipkart

Hi
I had ordered coco chanel no 5 but on delivery i received fake chanel
Even it can be checked from net, it is a fake chanel no 5 delivered to me
I never expected flipkart to deliver fake products.
Please return immediately and either provide me original or return my money. I am also attaching the points to detect fake chanel no. 5 perfume. I have already given a request with no. In[protected].

Further it is worth mentioning that in case action is not taken and the fake chanel no. 5 which has been delivered to me, is not replaced with in 3 to 5 days then i am not left with any other choice than going to the consumer court of law and will also put all the details in social network media regarding the fake delivery. I want to make it clear that flipkart should immediately provide me with original product or refund my money

Dr gambhir
Incharge forensic
Chandigarh

How to detect fake: chanel no. 5 perfume

Along with the popularity of chanel no. 5, the draw of the counterfeit market has also grown. Below are a few steps to separate the real from the fakes.


1. First, check the appearance of the bottle. The label should be made with raised letters and should be perfectly aligned. (The appearance of my delivered bottle are not having raised letters as should be in original.)


2. Next, look at the interior of the bottle. There should be no inconsistencies in the glass surface or interior contour. (Mine is not)


3. Next, look at the perfume itself. Many of the counterfeit versions are much darker like the one above.
Also, make sure the liquid is not cloudy and that it doesn't have any debris floating around. (My bottle is of darker version, the liquid is cloudy having debris floating around)


4. Next, look at the small collar around the neck of the bottle. It should be centered and fitting the neck. Notice, the collar on the fake one is off centered slightly. (In my bottle it is off centered)


5. Next, look at the bottom of the bottle. The printing should have no spelling errors and should be in alignment with the bottle (Not crooked). Fake ones sometimes use labels on the bottom. If it has a label, it's fake.

The examples above are from a coco chanel but are the same as chanel no. 5.
The fake above has the following issues:

(1) the "chanel paris" is missing.
(2) it has "new york, n. Y." instead of "n. Y., n. Y."
(3) the "92200 neuilly sur seine" underlined logo is missing.


6. Next, look at the back of the bottle. You should be able to read the label from the back side like the one in the picture above. You should also not see a tube on the inside of the bottle.


7. Another thing to look for is a gap in the nozzle. The real chanel no. 5 has no gap at all. Another thing wrong with this one is the label. Notice how it's slanted to the left.
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Dec 15, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2016
Flipkart Customer Care's response
As per update refund is already given and same update given to customer hence closing case.
Complaint comments 

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