Flipkart — Fake product delivered by seller truecomretail

I have ordered airpod pro on 19 Oct 2021 my order ID is OD[protected] the same were delivered on 21 Oct 2021. When I opened the product and started using it. I observed that the noise cancellation feature was not working. To resolve this issue I went to apple care store in sector 35 Chandigarh. The executive working there told me that the product is fake. I was totally shocked. I raised the complain with flipkart customer care. They have registered my complaint and assured early return and refund. On 23 Oct 2021 my return request was rejected. I am doing online shopping since long ago. But I have not been encountered with such a fraudulent sale. I am working in defence sector, serving people of my country with dedication. But my hard earned money is fraudulently fetched by the seller my sending me fake product.

I shall be very thankful if my issue is resolved at the earlies, my refund is processed and the seller may please be banned/blacklisted. Flipkart is a e-commerce giant and trusted name. Seller like this one are ruining the reputation of flipkart. So for the sake of your reputation and wrongful deed done my the seller strict action against him may be taken.

Thanking you

Your sincerely
Bhavjeet Singh