[Resolved]  Flipkart — fake product description

Address:

Chennai, Tamil Nadu, 600045

I have ordered for carriermidea airconditioner (Midea 1.5 ton 3 star inverter ac - white (18k 3 star santis pro dlx inverter r410a (Mi002) / 18k 3 star inverter r410a odu (Mi002), copper condenser) on 7th march 2019 from flipkart and got it delivered by 10th march and installed on 11th march 2019, as the product description says that it comes with a lot of features like follow me function, auto cleanser etc, after installation i enquired on the above-listed features, the service guy from carriermidea told me that there is no such feature in this ac, they also confirmed from the local office.

I checked with flipkart customer care, they simply asked me to return the product and get the refund, i am not sure how many buyers are aware of these issues, even after my complaint flipkart still displays the same specification which they do not care about the customers who are getting cheated by fake product descriptions.

After spending a lot of time online and shortlisting the products based on its features and price and when you get to know that you are cheated with fake details, it is a big frustration
I need to know what is the action against flipkart and the seller who sells products with fake details.

I have attached some photos for your reference.
Order id :od[protected]