[Resolved]  Flipkart — fake product received and still no refund

Respected flipkart,

Order no. Od[protected]
Incidents no. In[protected], in[protected], in[protected]

Why are you guys not replying to my emails?

I am highly disappointed. I had recently consulted a friend of mine. He has said that there is no product such as yonex 07 made by yonex. This product is fake. I would like to return my product as it the doesn't match with the picture given by the seller. The yonex sticker inside all the shuttles is missing and also the structure of all the shuttles is different from that given in the picture. It is a fake product that is 5 years old. Also the white cork from the shuttle is coming off with just a tap. It is a defective product. I would like to have a refund to my phonepe account asap.
Was this information helpful?
No (0)
Yes (0)
Jun 13, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
May 06, 2018
Flipkart Customer Care's response
Customer has raised the complaint that he has received fake product. We have interacted with customer, apologized and informed seller has refunded the amount Rs. 567 to the bank account. Customer has confirmed that the amount has been credited in the bank account. Hence, closing the complaint from our side.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    46427
    Pending
    0
    Resolved
    25427
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information