[Resolved]  Flipkart — fake promises being done for delivery

Address:

New Delhi, Delhi, 110059

I ordered this tommy hilfiger bag on 9th september from flipkart and it’s been more than the time frame now that i’ve not received my order yet.
My bag got torn off and i was expecting it on urgent basis. But as mentioned the delivery date was 12th september and i guess it has already been passed. Right?

Now this is what i would called hell pathetic and insanely unexpected from such a company. I ordered this bag on 9th sep and as per these people and their so called system it shows the promised delivery date to be on 12th sep.
Hope they clearly know what exactly promised date stands for? It’s been more 2 days now and none of their agents are helping me out. Instead said to me that they will cancel my order and re-order it again. Am i a fool over here who’s all idle in this world that i’m going to wait for freaking so long to get that goddamn bag! Their agents are extremely unhelpful and logistics team is ever worse. I think i did a big mistake switching from myntra and amazon by buying gift cards here and doing the shopping stuff. Hell frustrated i am right now.
They have ruined my day like anything!!! Please help me in getting my product delivered by today or refund my amount.
I can’t believe that they sent me this message today ‘order update: sorry, your order for tommy h... Has been delayed and will be delivered by thursday sep 26, 2019. Please check email for more details.’

I mean, it’s totally insane, now i’ve to wait for freaking 17 days to get a goddamn bag!?? Seriously!!!
They are actually the nightmare for me these days. I don’t know what’s wrong with them..
I’m attaching few screenshots below just to confirm things

Please please help me regarding the same. Enough of hassle i’ve taken, i would rather have gone to a store and bought the product already.

Thanks