[Resolved]  Flipkart — false assurances on warranty and services

Address:

500032

I have ordered moto e4 plus mobile from flipkart (Order id od[protected] & invoice date[protected] on 21-sep 2017. One month is the warranty company assured, since i had a good trust i didn’t checked internal body of the product i received, it was working fine for first 20 days than started troubling me with the battery consumption, getting hang & some time gets switched off. I did speak to flip kart customer care executives about my concerns and it was asked to bring it to service center. I am surprised the way i cheated by flip kart as moto customer services team denied to repair/correct the product i have given for servicing. It was informed inside content disturbed (Reason could be refurbished product). I write email to grievance & escalation teams in flipkart and received replay as it has be complained within month after product ordered. I wasted time spending time to moto service centers & flip kart teams talking of my issues.
I am in extreme level dissatisfaction with flip kart & moto services, i am tired of running on this product to fix and decided to go to the level where i can aware public about the false statement and the customer responses you guyz are assuring.
10000 rupees product not bothering me but the way i have promised and the way my queries handled pained me and made me to take this decision to aware public on flip kart services and assurances.