Flipkart — Faulty Bumper cover for phone

Address:

New Delhi, Delhi

This is to bring to notice that Flipkart is not providing customers with original accessories. I purchased a RG Bumper cover for my phone Xiaomi Mi3 on 31st October 2014. The bumper cover has faults- 1- The 3.5mm jack is not where it should be. It is offset. 2- The lock of the cover keeps on opening. 3-The side with the lock has play. 4-The sensors on top of the phone are covered by the cover which makes no use for the sensors. 5- Metal cut outs are there on the top and bottom of phone. 6- The keys -volume up, down and power key are pressed very easily and it seems they are already pressed. I could have got the cover from nehru place for Rs 300 but as I trust Flipkart I decided to order the cover online for Rs 590. Also, the packing that I got of the cover was NOT of the bumper cover but of some another cover ( Back cover). It is clear that Flipkart has replaced the genuine product with a cheap one. You can see that the instructions given are not of the bumper cover but of a back cover. Also, the company (RG) states that the hole location matches. But it is not matching. Clearly, this cover was not build for my phone OR Flipkart has replaced the genuine product with a cheap one. My order Id is OD[protected] I have asked for a return but I am very unhappy with the attitude of Flipkart. Regards Mohammad Umar [protected] [protected]@gmail.com