[Resolved]  Flipkart — faulty product (mobile handset) delivered to me in place of new handset

Address:

Lucknow, Uttar Pradesh, 226021

Sir, i had purchased a mobile handset vivo-11 from flipcart through online shopping. But flipcart given me faulty set. When i claimed about this faulty set to flipcart they asked me to contact vivo service center.
Vivo service center analyze my handset and informed me that this set is fully in bad condition. They detailed me that mother board / display adopter / charging panel / voice controller / network adapter all are faulty in this set. He also told me these are manufacturing problem and this set is rejected item. How can flipcart delivered this set to you. I had showed him all documents that we get with vivo handset, in that clearly mentioned that this set buy just before 15-20 day. Then he said yes i knew that for you this is new handset, but you're cheated by flipcart very badly.
Then i again approach to flipcart team. But they don't listen my voice. Flipcart customer care executive only gives me lame and false excuses.
Sir, kindly do needful to me. I am cheating by flipcart and they doing fully wrong thing with a customer like me.