[Resolved] Flipkart — flipkart account blocked suddenly in between ongoing orders, hindering my access to my previous orders too

vishesh_agarwal

from Dharwad, Karnataka

Website:

www.flipkart.com

Actually, my flipkart account was locked abruptly during diwali sale on oct 2-5 without any valid reason.
I contacted them for the same and they have declared that because of resale purpose the account is blocked.
Now, wait i have a question??
How flipkart can be so sure that, the account is used for resale purpose?
My all family memebers are using the same account for buying products from flipkart and neither bulk products has been bought in scattered addresses.
I have mailed them the same and they are reluctant to look into the matter and they have even closed the ticket by declaring that they can't help me because they don't encourage resellng.
Most interestingly that was a flipkart plus account, just imagine that amount of money i have invested to earn 50+ points to be eligible for fk plus member.
Just see the level of harassment flipkart is doing to customers
Blocking account stating that account is using for reselling that too without any valid proof and plus closing the incident abruptly.
Please help me getting access to my account again because it's a genuine account and i have invested a lot to be a fk plus member
If possible take some strict againt this e-commerce site flipkart for harassing customers.
I am attaching screenshot for better reference.
Account details - vishesh. [protected]@gmail.com

+2 photos

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Dec 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2018

Flipkart Customer Care's response We will revert on it.

Nov 25, 2018

Updated by vishesh_agarwal Not resolved yet.

Nov 26, 2018

Updated by vishesh_agarwal Again I got the same mail.

Dec 01, 2018

Updated by vishesh_agarwal It's been a while I have been waiting for the positive response from Flipkart but till now I haven't got any.
It's seriously like a harassment .
I need to buy something from Flipkart but I am unable to do it as because my account is flagged for no particular reason .
Please take a action against them and tell them atleast not to harass genuine customers like me who's not even involve in any fraudulent activity

Dec 11, 2018

Updated by vishesh_agarwal please consumer support it's like too much harassment, flipkart people don't even look into the issue they just keep on sending automated mail
Again i got the same message as, they have observed some trend in my purchase history.I am posting the screenshot for better reference.
So, my point is if they have observed some trend in the purchase history atleast they should share with the customer regarding the trend .
I am repeatedly telling the same thing that if you go to my order section you can find that the order is only ordered to my home and friends address and no bulk product has been order ordered in any particular address.
That is a flipkart plus account, and that account is fully verified and genuine where i have invested a lot to get 50+ plus and also linked to my main phone number.
Atleast give some respect to the customer who keeps flipkart as a primary shopping site .
Flipkart account - vishesh.[protected]@gmail.com
Phone number[protected]