[Resolved]  Flipkart — flipkart account suspended [protected]@gmail.com

I am loyal customer of flipkart since their starting stage. Flipkart also provided me credit of rs 50000 under its pay later/ cardless option.. Flipkart representatives are not helping. They send only one email which is
“we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use.
This would also mean that you will no longer be able to login to your flipkart account.”

But i mailed them that i have not order those products for reselling purpose
But they have no given me any reply

I mailed them this

“sir,
Please dont suspend my flipkart account. I have purchased a good amount of products. 90% of them are booked in my home address. You can check it.
Redmi mobile which i have booked is for my personal use. I am doing internship in delhi as an assistant videographer. As iphone 7 plus is a single sim mobile. I cant add a secondary sim to it for my official use. Therfore i decided to buy a new mobile. As per you, i am using this account for reselling purpose. I have booked redmi mobile for my personal use only. Due to continues cancel, i booked the mobile again. Atlast i got a mobile. It was not for reselling.
Please unblock and reactivate my account, i have still a product pending for the delivery. I am a regular user of flipkart and it has very good facilities like flipkart cardless credit and flipkart plus.
I assure you that, this account was never used for reselling purpose and never be used for the same. Please unblock my account, because i dont want to miss those lovely services of flipkart.

Sincerely,
Andrin issac
[protected]@gmail.com”

Thanks,
Name - andrin issac
Email id - [protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (1)
Nov 28, 2018
Complaint marked as Resolved 
I got a mail from them.. it is given below.. “Hi, Greetings from Flipkart! This mail is further to the complain on consumer complaints. As per the concern raised, we are working on the issue to get this resolved and request you to share the contact number for further communications. Thanks for your cooperation. Regards, Vikas Kumar Team Social Media ” I replied them with my mobile number.. When i tried to login my account.. it became successful 😇 Thank you flipkart..! Thank you..consumer court !!
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2018
Flipkart Customer Care's response
We will revert on it.
Dec 03, 2018
Updated by Andrin Issac
I am now not able to login to my account.. why ??
When i contacted customer care by their email address.. i got a reply like this 👇🏻

“Sorry, the email ID [protected]@flipkart.com is no longer in use.Please visit our Help Centre here to get quick answers to your questions or to contact us.“

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46544
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information