[Resolved] Flipkart — flipkart cancellation of order without my permission

Manjeetsingh109

from Mumbai, Maharashtra

Address:

Gurgaon, Haryana, 122015

Hi team,

I ordered honor 9n phone dated on 18th july 2019, my order id is od[protected]. Today i got the email that my order has been cancelled by the seller and they told that i can back my money after 1 week so i m not able to use my money and alsoi am not geting the mobile also for which i booked erlier and paid rs 1520. They are playing with us and my money.

Another order id as per below.
Od[protected]

Thanks,
Manjeet

+3 photos

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Sep 5, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2019

Flipkart Customer Care's response Hi,
We're sorry to let you know that your order for Honor 9N (Sapphire Blue, 32 GB) has been canceled by the seller as its price was incorrectly listed by them on the website and app. This has now been corrected and you can place a fresh order for it if you want. To thank you for your understanding, the seller has completed the refund of Rs. 1050 in your Phonepe on 19 Jul 19 and it will be reflected on 22 Jul 19. Also, Rs 850 added to the Gift Card section of your Flipkart account as a token of apology.
Hence, we are closing this complaint from our end.