[Resolved] Flipkart — flipkart cancelled order forcefully and no refund

nick84

from Bengaluru, Karnataka

Address:

560045

I ordered during big billion day sale, but flipkart failed to deliver for 20 days and then cancelled the order themselves!! Why cancel after 20 days? If you cant deliver why sell in the first place? Customer care is absolute # and logistics is crap!! Not sure how many more customers get cheated like this!!
I am been cheated and i would like to claim compensation. When i have spoken to customer care they committed product to be delivered in 24hrs, i want to file case of fraud against flipkart!! This is not the first time flipkart has cheated not 1 but 2 orders also more than 10 orders they have done the same.
No refund or compensation is paid, i will re-open complaint unless i am paid compensation for entire amount of cancelled products without my consent!

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Dec 26, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Miss & Chief Boys Printed Pure Cotton T Shirt and Disney my first beach racket set Badminton with order ID OD[protected]. We are sorry to let you know that your order has been canceled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. Your kind understanding is appreciated.