[Resolved] Flipkart — Flipkart cheated with their consumer

[Resolved] Flipkart — Flipkart cheated with their consumer

B bhand13 from Gurgaon, Haryana

Sir after a long time why today 21/06/2017 the return request are cancelled. Sir this is a final email to know why the return not approved by flipcart, wheres several time i was tried to convince flipcart executive through overphone. Now it should escalate to the forum which need. I want to know the return and refund process why still not accepted. The product overheated and so much noisy. My order id is od[protected]. Return id[protected] My return and refund request done on 09/05/2017 at 04:22 p. M. Which still pending for approval whereas no intimation from flipcart the status of request. After that i think i should go to consumer forum for justice Every time flipcart done same thing Was this information helpful? No (0) Yes (0)
Jul 30, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 22, 2017 Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it. Verified Support Jun 27, 2017 Flipkart Customer Care's response We're sorry to let you know that the seller cannot fulfill the request, as the seller's 10 Days replacement policy only covers cases, where the item delivered, is damaged, defective, or not as described on Flipkart. If you are facing any issues with the product, please let us know and we'll do our best to help you out. Although the product is covered under the manufacturer's warranty, you may reach out to the brand's Authorized Service Centre for any service related requests and they'll help out. This should help you find an Authorized Service Centre closest to you - https://www.eurekaforbes.com/ Hope this helps.
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