[Resolved] Flipkart — flipkart closed my account without any prior notification or intimation

9avneet

from Jodhpur, Rajasthan

Address:	560034
Website:	www.flipkart.com

Flipkart closed my account without any prior intimation to me. Not only this if flipkart was about to close my account then the company should cancell my open order also rather then shipping it. As a result of which flipkart shipped my open order which were reebok flexweave shoes rather than cancell it ans also close my account which is [protected] without any prior intimation. Now i am unable to return the reebok shoes so received which have size issue and fall under flipkart assured policy. The shoes are amounting rs 9999 which is a huge amount for me.

Kindly look int the matter and direct flipkart to either unblock my account or arrange the return pick up of the shoes so received after blocking of my account having user id [protected].

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Apr 21, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 09, 2018

Updated by 9avneet I have called so many times to flipkart but they are not arranging the return pick up of the order id OD[protected]

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

Mar 10, 2018

Updated by 9avneet kindly allow me to access my account for a sometime...then you can again block it...else arrange the return pick up of the order i purchased from you which got me delivered yesterday and is still under flipkart assured return policy...

Mar 10, 2018

Updated by 9avneet one of my order purchsed from flipkart has became defective. As the item is under manufacturer warranty i need the bill of the same on the demand of the brand service center.

Threfore your are requested to either allow me to access my account so that i can get the details of the order otherwise araange the same from yourside.

Regards.

Mar 11, 2018

Updated by 9avneet You asked for patience for about 24 hours which have been passed away but my problem is still not solved ...i visited reebok service outlet also but they did not consider my request and asked me to return the shoes to flipkart only as these fall under flipkart assured return policy...therefore it is requested to you that kindly arrange the return pick up of the same at an earliest.

Mar 11, 2018

Mar 14, 2018

Updated by 9avneet kindly unblock my account so that i can buy some products from you as these are not available in local market and any other website