Flipkart — flipkart customer service is too poor

Hello team,
I would like to escalate on the poor customer service. When ever we raise a request they will give us some eta, the front line support does not have any information aprt from taking the request.. And then the request will not be addressed even after completing the eta and again if we contact the customer care the whole cycle repeats.

This is the third time i am facing the same kind of behavior.
Actually my pay later option is not working.. So i have requested to fix this before sale completed.. But it didn't happen..

I think it's better to choose another shopping site instead of wasting time here thinking flipkart is the best and they will give importance to their customer.